Product warranties and returns

Taking into account the customer's needs, we always strive to find the right solution for our customers, if the purchased product does not correspond to the content provided in the online store, we guarantee that the product will be replaced with a suitable product or refunded.

Goods of unsatisfactory quality are replaced or returned in accordance with the “Rules for Return and Exchange of Items approved in 2001. June 29 by the Order of the Minister of Economy No. 217.

If you have a good quality product, but want to return it, please contact us +370 630 00722

In order to return good quality goods, they must meet the following conditions:

It is necessary to present the document of purchase of the goods (invoice);

The goods must be in the original packaging, complete, as received from the seller;

Unopened, undamaged, unused;

If any of the conditions is violated, the seller reserves the right not to accept the return of the goods.